Scale Profitably

Keep Customers For Life

Earn more 
without spending more on Ads

CAC To LTV

What I Do?

I help businesses to scale profitably by increasing their customer lifetime value and decreasing their cost of acquisition.

I deliver 10X ROI for clients by improving end to end customer experience using lifecycle marketing, doing product optimisation, building growth loops and customer feedback loops.

I obsess over customer psychology while they are going through every stage of their experience with the brand, including communication, product experience, feedback, support and business processes.

I specialise in working with high growth eCommerce and SaaS brands looking to scale their businesses from 6 figures to 8-9 figures revenue. I work on fully managed client work, consulting and training model.

Read More About Why I Do What I Do

How Can I Help You?

I can help maximise your traffic to the fullest. My expertise lies in increasing average order value, purchase frequency, conversion rate and more. The ultimate goal is to make your customers keep doing business with you.

Marketing Automation

Personalised communication across customer journey to manage the emotional state of customer.

Marketing AutomationEmail Marketing

Conversion Rate Optimisation

Designing and optimising the complete website/app experience to increase customer lifetime value.

UX AuditCRO Services

Customer Experience

Be the voice of customer and orchestrating customer journey across the business to serve customer better.

eCommerce ConsultantCustomer Experience
$+
Million In Sales
+
Years Marketing Experience
+
Clients Served
+
Blog Updates

Retention Blog

August 31, 2020

How To Do Comprehensive Email Audit [100+ Parameters]

Is your 20% revenue coming from email? Are your emails getting 20% open rates? Are your flows making you money while you asleep? Is your ROI on email marketing tool is less than 40X? If your answer is in negation, then there’s a scope of improvement and you coming this far is a clear validation of good things to come in future. Email audit can help us uncover the areas to work. I will be covering 100+ parameters to check in any email account. Let’s get started. Since organic reach on social…
July 28, 2020

RFM analysis for Customer Segmentation and Targeting

Customers are not created equal. Breaking customers into homogenous groups - called segments, helps with 2 objectives - Help with understanding customer better. Aka know your customer. Improve targeting and communication to drive better results. It sounds easy and powerful. Only problem with segmentation is it goes out of hand very soon. You can segments on geographic, demographic, technological, behavioural and what not. Also on each segment (may be 100+), you need to make different targeting…
June 8, 2020

Easy Email List Cleaning (Re-Permission, Reactivation, Win Back)

A clean list is a happy list. Regular email cleaning the right way helps with - costing, revenue and domain reputation and moe. Run cleaning on autopilot with simple segmentation and automation. Three simple segmentations will keep your list clean and sparky fresh. Benefits of keeping email list clean Keeping list clean have multiple benefits for everyone involved—one of the rare good deeds. Costing Every subscriber costs you money. Even the ones haven't opened your email in months. Either you…
June 5, 2020

Conquer Window Shoppers With Browse Abandonment Flows

Browse abandonment targets the largest segment of your customers - Window Shoppers. Around 30% of email marketing revenue comes from browse abandonment campaigns due to its sheer size. There are four campaigns of browse abandonment namely - product abandonment, category abandonment, search abandonment and home page abandonment. Let's start implementing them today. What is Browse Abandonment? Browse abandonment is automation targeting to users who have left the website without doing much…
June 4, 2020

15+ Effective Ways To Capture Emails On Website

This is the list of email capturing ideas along with a complete email capturing system for your website. The email has been one of the most effective communication media which brand owns. Capturing emails on the website is an essential first step for any marketing automation solution like this one for e-commerce . Here we will be discussing a sustainable experimentation system for finding the best set of techniques for your business. Building Email Capturing System Given the countless ways to…
June 3, 2020

10+ Highly Effective Flows For eCommerce Marketing Automation

According to Brian Tracy, only three ways to increase any business – Increase the number of customers. Get those users to buy more. Sell high revenue from those users. Most companies and founders are focused on the first part of the story. In that also they are leaving money on the table. Most companies are nowhere on the 2nd and 3rd. Marketing Automation for e-commerce targets all. For all the activities you would do on your website to increase conversions, this will be of highest impact. I…

Customer retention is the only metric to predict the success of your business in the long run.

Every single day you are losing your customers to bad retention strategy. Contact to fix your customer retention plan.

Rahi Jain Consultancy

Retention Expert

Helping eCommerce and SaaS brands increase customer lifetime value and decrease customer acquisition costs

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